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FAQs

Question

My Email is blocked what do I do?

Answer

You can either use the webmail tool or contact support. If you are using 'mailhost' you can view your email at:

webmail.pncl.co.uk  - (no www.)

If you are using 'mailhost-av' you can view your email at:

'mailhost-av.pncl.co.uk' - (no www.)

To contact support by telephone (01903 524999), fax (01903 524986) or email using our enquiry form (support@pinnacle.net.uk) stating your mailbox username together with your permission to view the contents of your mail in order to ascertain the problem.

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